By 2025, new trends when it comes to business workflow software will be transforming the way organizations operate. With a keen focus on efficiencies, collaboration and productivity, new BPM solutions are changing the way companies conduct business.
Here are key trends to watch in business workflow software through 2025:
- AI and Machine Learning Integration
Business workflows will be completely overhauled by artificial intelligence (AI) and machine learning (ML), which will result in the automation of more complex tasks. For example, advances in AI will go far beyond email sorting and analytics and decision-making by 2025. AI-powered bots will monitor and control workflows, provide real-time recommendations on process improvements, and drive more effective resource allocations. Companies will be able to minimize mistakes and optimize processes with less effort from employees.
- Low-Code/No-Code Platforms
Handing workflow control directly to non-technical employees, low-code and no-code platforms democratize software development, enabling employees to build and tweak workflows without having to engage developers. By 2025, much more of the workforce will be using low-code to plan, design, create and manage bespoke applications, accelerating digital transformation, decoupling digital innovation from IT, and enabling employees to innovate directly from within the department.
- Hyperautomation
Hyperautomation refers to the use of advanced technologies like AI, ML, robotic process automation (RPA), and natural language processing (NLP) to automate as many business processes as possible. By 2025, hyperautomation is expected to enable companies to perform operations largely without human intervention. This evolution will mean that processes from customer service to the supply chain will become faster, more accurate and significantly less costly. How does hyperautomation influence business competitiveness? It brings about quicker and less error-prone operations defined by a reduction of manual input. Automated systems can execute repetitive tasks with consistency, thereby freeing up human resources to take on more strategic initiatives.
- Improved Collaboration Tools
Increasingly, remote and hybrid work arrangements will be the norm, so collaboration tools will march on. By 2025, business workflow software that businesses use will incorporate far more extensive support for collaboration, including real-time shared authorship, integrated video-conferencing and meeting scheduling aided by AI. The goal will be for virtual teams to operate and exist successfully from all over the world.
- Increased Focus on Data Privacy and Security
As the scope and complexity of corporate data grows, the demand for secure business workflow software will increase. By 2025, companies will focus on the tools which provide advanced encryption, data masking and compliance with the rigorous GDPR.
Business workflow software in 2025 will be smarter, which in turn will make an organization streets ahead when it comes to efficiency, and therefore in a great position to thrive in this digital age.
